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Hi,

While studying various theories on how innovation takes place in the Telecom industry, i found some really interesting facts.
1. An established company always indulges in making its products better and better so that it can satisfy its most prestigious customers.

2. Technological Convergence is necessary for them, as it helps them come up with innovative products, to surprise their customers.

3. While doing this, they tend to over-look or at times over-serve their low-end customers, like not improving services in Rural Areas, or not coming up with cheaper call plans for mobile communications etc.

These 3 things are basically the cause, for smaller companies to rise. For example- Like we see in current scenario there is a plethora of new Telecom companies in the market, and most are trying to acquire the "Low -end customer"

Strategies of Companies like TataDocomo and Aircell are aimed at acquiring such customer base in small towns and Rural Areas.

Do you think this connection between Convergence and Rise of new small companies, who take market share of big co.s , is Valid ?

Answer these 3 things if you think it is right, you may pick one aspect and talk about it :
1. How do you see the Future of Telecommunications industry in the coming years?

2. How important is the concept of Technological Convergence, with respect to your organization?

3. Which Technology or innovation/s do you think will be important for future developments in the Telecom industry?