HI all,
I have a issue with a customer from our network roaming in Ireland.
=> roaming activated
=> credit available (for CAMEL Phase 2 - live billing in GPRS/SMS services)
=> roaming agreement (with all networks in ireland)
=> LU successful
Issues:
customer cannot manually select any other network since with the current network his attached to does not have GPRS agreement. (customer needs GPRS services to retrieve e-mails).
when customer tries to manually select other network or search in this sense, he gets error " Managed Roaming - service limited".
Please can anyone advise me what could this mean..? is it a sticky tool - anti roaming tool..?
I have come across so many sticky tool error messages but 1st time with this error - which i am not sure if its from roaming partners.
Thank you
Iftaar..//
This seems like a normal behavior since managed roaming services(controlled by home n/w) allows only selection of preferred networks. This way you can't select a N/W not preferred by managed roaming service. This is basically the requirement of this service to control charging though preferred N/Ws only.
That's what I understood, hope it helps you.
It's clear that your partners has a good retaintion system by using OTA.