I am CIO at a Telcom company in Mexico.
I just had a discussion with a CFO regarding Bill Accuracy we should be delivering.
Of course an ideal is to have 100% accuracy, everybody in Telco knows it is almost imposible and very expensive to achieve it.
Which is an excellent Bill Accuracy rate on the U.S.A. or other markets?
Any one have an idea if there is a standard or a "normal" rate?