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Are CDMA or GSM Phones Better for Business?

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AnthonyLawrence20's picture
Are CDMA or GSM Phones Better for Business?

Smartphone users or business entrepreneurs may not even know what the difference is between CDMA or GSM phones? How could they possibly know why choosing between the two types of phones affects their business?

Choosing the type of business internet connection, phone services, internet VoIP, and even smartphones contribute to foreseeable success for small startups and business owners. Is your company poised for simply national growth or could they expand internationally? Deciding on whether or not to run a Bring Your Own Device (BYOD) workplace or provide mobile work phones and laptops plays an integral role in your business plan.

More companies, not dependent on size, rely more on working professionals that work on-the-go through the use of numerous devices such as smartphones, tablets, and laptops. With the growing need for enterprise mobile applications, the usage of Cloud storage systems, and online security to improve work productivity, the type of smartphone your employees use makes a difference.

What is a CDMA?

CDMA stands for Code Division Multiple Access. Sprint, Cricket, MetroPCS, U.S. Cellular, and Verizon Wireless represent the major networks and mobile careers that use a CDMA radio system in the United States. Simply because Verizon Wireless, one of the largest and most preferred wireless carriers in the U.S., relies on CDMA, doesn’t make it the best type of cell phone for your personal or business use.

The microchip mainly used for this radio system is produced by Qualcomm. For U.S. based businesses that conduct their affairs over a local and national scene, these types of mobile work phones and networks prove extremely reliable and valuable. The specific CDMA vs. GSM technology matters little compared to the perks of various platforms, operating systems, the actual phones, and the strength of the mobile networks that keep your employees connected outside of the office.

As for the disadvantage of the U.S. carriers who utilize CDMA technology, it proves very difficult to change numbers from one network to another or from one phone to another. It’s hard to switch from Verizon to Sprint while maintaining the same number. These carriers are typically reluctant to give in to your wishes or preferences if you’re deciding to part ways, especially when for business purposes.

Fortunately, despite the inconvenience associated with switching from a CDMA mobile carrier, such major players as Verizon and Sprint produce enough of the latest innovations and versions of smartphones that leave business owners and consumers little to be desired elsewhere.

For a fully functioning and smooth business that relies on the mobile office, combing a solid GSM or CDMA technology with VoIP for small businesses is essential. This supplies your business and employees with secure, expansive, and reliable communication to conduct business at the office or on-the-go. Every business in today’s world depends on work productivity that’s conducted on desktops, laptops, tablets, and even smartphones.

Why GSM Might Be the Right Fit

Despite the fact that the major U.S. mobile carriers go with CDMA technology, the rest of the world, specifically Europe, uses GSM. Unlike CDMA phones, if a person wants to switch their number from a phone of one carrier to a new carrier, they simply remove the SIM card and insert it into a new phone.

Also, most GSM phones allow a person to talk on the phone while transmitting data. This enables them to receive a customer service or client call, check data and business information simultaneously. This is an invaluable function that’s not afforded on CDMA phones. You won’t want to be forced to call back a client or potential consumer due to your smartphone limitations.

For the international business traveler, GSM type phones may provide the best fit. Since the majority of the world goes with GSM phones, a U.S based traveler will have the ability to use their phone abroad. They won’t have to rely on alternative ways of communication or purchase a new international phone. For those with CDMA, their service constantly roams and they might have to resort to other communication options that limit their business productivity and communication when traveling. For those conducting business abroad, this issue is extremely important.

Depending on the scope of your business endeavors, size of your operation, and the clientele, the difference between CDMA and GSM phones may actually boost or deter your potential growth. Remember that no matter what your product or services, customer service and communication are essential components to drive expansion. Whether you consider purchasing Blackberry, Iphone, or Android phones for your business, consider the other communication factors as well.

Edited by: AnthonyLawrence20 on 02/01/2014 - 13:02